Gold for Comfort Inn Bishop’s Lodge Hay

Feb 12

**Comfort Inn Bishop’s Lodge managers Mel and Doug Pappin have led their team to gold awards status. Image: The Riverine Grazier/Margie McClelland.**

By Tertia Butcher

Comfort Inn Bishop’s Lodge in South Hay has been recognised among top performers in the Choice Hotels Asia-Pac 2024 Gold Awards for its outstanding performance and dedication to delivering exceptional guest experiences.

Comfort Inn Bishop’s Lodge is among a select group of 20 hotels across Australia and New Zealand to receive an accolade.

The Choice Hotels Gold Award serves as a benchmark for excellence within the Choice Hotels network – a testament to the property’s dedication and performance throughout the year.

Winners are determined based on a range of rigorous performance metrics, including guest satisfaction, service quality, sustainability initiatives, and operational excellence.

Choice Hotels Asia-Pac CEO Trent Fraser said Comfort Inn Bishop’s Lodge’s achievements over the past year have been exceptional.

“We’re delighted to present this award as testament to the dedication of the entire hotel team in creating memorable experiences for guests each and every day,” Mr Fraser said.

“Receiving the Gold Award from Choice is an incredible honour and testament to the dedication and hard work of our entire team at Comfort Inn Bishops Lodge,” Managing Director at Regional Accommodation Group,” Dominic Quilligan said.

“The heart of Comfort Inn Bishops Lodge is our outstanding management team, Mel and Doug, whose dedication and hands-on approach set us apart.

“Their leadership fosters a welcoming and seamless guest experience and they consistently go above and beyond to create a warm, friendly, and professional atmosphere that keeps guests returning time and time again.”

The 2024 Gold Award-winning properties are entered into the Choice Hotels Asia-Pacific Hotel of the Year Awards, which will be announced next month.